Independent dental concierge · Istanbul

We don't run a clinic.
We choose yours.

Istanbul has hundreds of dental clinics competing for international patients. The Eleven Standard exists to sit on your side of the table: we assess clinics against a fixed set of criteria, match you to one that fits your case, and stay with you from the first message to your final check-up.

Independent — no clinic ownership Selective — eleven criteria, no exceptions Transparent — one itemised quote
A consultant reviewing smile design results with a patient at The Eleven Standard office
Private consultation · Başakşehir, Istanbul

Why a concierge

Three words on our logo. Three promises we can be held to.

I.

Independent

We are not a clinic, and a commercial relationship alone never qualifies a clinic to work with our patients. How we are compensated is disclosed to you openly.

II.

Selective

Every clinic we work with has been visited in person and measured against the same eleven criteria — from sterilisation protocols to how they handle a complaint.

III.

Transparent

You receive one itemised quote before you travel: treatment, materials, lab work, our fee, and what is and isn't included. No surprises at the reception desk.

What we do

Four things, done properly.

You stay in control of every decision. We make sure each decision is an informed one, and that nothing falls between the gaps.

Clinic selection

We shortlist two or three clinics that suit your specific treatment, budget and timeline — and explain the reasoning behind each name.

  • Dentist credentials and case portfolios
  • In-person facility and hygiene review
  • Materials and lab partners verified

Treatment planning

Your X-rays and photos are reviewed before you book a flight. You get a written plan, a realistic number of visits, and an itemised quote you can compare.

  • Remote pre-assessment
  • Second opinion when the plan is unclear
  • One quote, every line explained

Travel & stay coordination

Airport transfers, a hotel within easy reach of the clinic, appointment scheduling around your recovery — arranged so your days in Istanbul are simple.

  • Accommodation matched to your budget
  • Private transfers to every appointment
  • A contact who speaks your language

Aftercare support

The relationship doesn't end at the airport. We stay in touch through healing, handle any follow-up with the clinic, and know exactly what to do if something doesn't feel right.

  • Scheduled check-ins after you fly home
  • Direct line to your treating dentist
  • Warranty terms written down, not implied

The name, explained

Eleven defined areas. Every clinic, before any patient.

Before we introduce a patient to a clinic, we assess it against eleven defined areas. Passing the standard does not guarantee a clinical outcome — it determines whether a clinic is eligible to work with our patients.

Published standards. Selected clinics. No shortcuts.

  1. Licensing & authorisation

    We verify that the clinic is legally authorised to operate and that the professionals involved hold the appropriate credentials for the treatment they provide.

  2. Clinician credentials

    Qualifications, professional registrations, relevant experience and the clinician responsible for your treatment are reviewed before a case is confirmed.

  3. On-site assessment

    We do not rely solely on websites, social media or sales presentations. Partner clinics are assessed in person against our operational and patient-care requirements.

  4. Diagnostics & imaging

    Complex treatment should begin with appropriate diagnostics. We assess whether the clinic has access to the imaging and planning capabilities relevant to the procedures it offers.

  5. Treatment planning

    A proposed treatment must be documented and clinically explained, including the intended procedure, relevant alternatives and material risks.

  6. Materials & traceability

    For treatments involving implants, prosthetics or restorative materials, the clinic must be able to identify the products and systems being used and provide appropriate documentation where applicable.

  7. Written pricing

    Patients should receive a clear written quotation before committing to treatment, with known inclusions, exclusions and circumstances that could lead to additional costs.

  8. Informed consent

    Patients must have an opportunity to understand the proposed treatment, ask questions and receive information about material risks before giving consent.

  9. Warranty & remedial terms

    Where a clinic offers a treatment warranty or remedial-care policy, the terms, limitations and exclusions must be available in writing before treatment begins.

  10. Clinical environment & patient safety

    We assess standards relating to hygiene, sterilisation, clinical environment, emergency preparedness and the overall organisation of patient care.

  11. Transparency & accountability

    Patients must know who is treating them, where treatment is taking place, what they are paying for and who to contact if they have a concern or complaint.

Results

Work we were happy to put our name beside.

Drag the line to compare. Every case shown was treated at a clinic that passed the full eleven-point review.

Before: worn, uneven teeth After: even, natural-white smile
BeforeAfter
Full smile restorationCase 03 · Istanbul

See all cases

How it works

From first message to final check-up.

1
Day 1

Tell us about your case

Send a message on WhatsApp with a few photos or an existing X-ray. A real person replies, any hour.

2
Within days

Case review

We discuss your goals, budget and dates, and have your images assessed before any clinic is named.

3
Before you book

Clinic match & quote

You receive a shortlist, our reasoning, and one itemised quote for the clinic you choose.

4
In Istanbul

Treatment, accompanied

Transfers, hotel and appointments arranged. We're reachable throughout your stay.

5
Back home

Aftercare

Scheduled check-ins, follow-up coordination and a warranty you can actually call on.

Our office

A quiet room in Istanbul where the plan is made.

Most of our work happens before you arrive. But when you're here, you have a base that isn't a clinic waiting room — somewhere to review your plan, ask questions, and take a breath between appointments.

Address Ziya Gökalp, Süleyman Demirel Blv 7E İç Kapı 136
34480 Başakşehir / İstanbul
Open in Google Maps
The Eleven Standard reception lounge Partner clinic consultation with digital smile design One-to-one consultation

Patient voices

What patients say the difference was.

I was nervous about having dental treatment abroad and I had far more questions than I expected. What made the difference was knowing exactly which clinic I was being introduced to, who would be treating me and what was included before I travelled. I never felt pushed into making a quick decision.

J.M. Manchester, UK

I had spoken to several clinics directly before contacting The Eleven Standard. The experience felt very different. Instead of immediately selling me a package, they explained how the clinic had been selected and helped me understand the treatment plan before I committed.

S.R. London, UK

My biggest concern was not the flight or the hotel — it was whether I could trust the clinical team. Having one point of contact, a written quotation and clear information about the dentist and materials made the whole process much easier to evaluate.

D.W. Birmingham, UK

Available 24 / 7

Your journey. Our standard.

Send a message whenever suits you. There's no form to fill in and no obligation — just a conversation about what you're hoping for.

Message us on WhatsApp
Chat with usReplies 24 / 7